
Kundeservice
< KundeserviceKontakt
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Telefon
Telefon nummer: +31 85 7500 162 (engelsktalende)
Vi kan kontaktes på hverdage mandag til fredag fra kl 09:00 til 22:00
og lørdag fra 10:00-17:00. Hver opmærksom på eventuelle gebyrer for udenlandsopkald. -
E-mail
E-mail: helpdesk@snowcountry.dk (engelsktalende)
Vi stræber efter at besvare din e-mail inden for 24 timer på hverdage.
- Sociale Medier
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Adresse
Postadresse, Showroom og Varehus:
Snowcountry
Stoutenburgerlaan 17b
3836 PC Stoutenburg-Noord
HollandVær opmærksom på, at du kun kan besøge vores showroom i løbet af åbningstiderne.
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Firma Information
Snowcountry B.V.
VAT nummer: NL857735019B01
KvK nummer: 69102570
Bank: Rabobank
IBAN: NL28RABO0148134750
BIC: RABONL2U -
Åbningstider
Almindelige åbningstider for kundeservice Mandag 09:00 - 22:00 Tirsdag 09:00 - 22:00 Onsdag 09:00 - 22:00 Torsdag 09:00 - 22:00 Fredag 09:00 - 22:00 Lørdag 10:00 - 17:00 Søndag Lukket Åbningstider for kundeservice og varehus på helligdage 1 January Nytårsdag Lukket 7 April 2023 Langfredag 09:00 - 22:00 9 April 2023 Påskedag Lukket 10 April 2023 2. påskedag Lukket 27 April Store Bededag Lukket 5 May Befrielsesdagen 09:00 - 22:00 18 May 2023 Kristi Himmelfartsdag Lukket 28 May 2023 Pinsedag Lukket 29 May 2023 2. pinsedag Lukket 24 November 2023 Black Friday 09:00 - 00:00 24 December Juleaften Lukket 25 December Juledag Lukket 26 December 2. juledag Lukket 31 December Nytårsaften Lukket Showroom Åbningstider Mellem d. 5. november og 26. februar Mellem d. 26. februar og november Lørdag 10:00 - 17:00 Lukket -
COVID-19 Update
On this page we will keep you informed about the developments around the coronavirus and what impact this may have on your order at Snowcountry.
Availability of products
All products which are available for order are in stock and available immediately.
Delivery times
The delivery time indication on our website is still valid for most addresses. If you order before 16:00 we will ship the same day and your order will be delivered according to schedule to most areas. Given the current situation some delays may occure, especially in quarantined areas. For the standard delivery times please check our delivery times overview.
There are regions within countries where parcel delivery may not be posible due to closure of shops or businesses, or restrictions in various postcodes. Please verify at the status page if your region is affected:
UPS updates
DPD updatesCustomer service availability
Our customer service is open from Monday to Friday from 09:00 to 22:00 and Saturday from 10:00 to 17:00.
Opening timesReturning your product
If you're unable to return your product due to quarantine rules and/or closed shops you can return it at a later date. Make sure you still indicate that you want to return your product within 15 days of receiving the product. You can do this by e-mail or by applying for a return label (for eligible free-return countries).
When you can still use our UPS or DPD return label please check in advance whether the dropoff point is open. You have the best chance at supermarkets and petrol stations.Showroom
Please check our showroom-page for the latest information.