Kontakt

• Telefon

  Telefon nummer: +31 85 7500 162 (engelsktalende)
  
  Vi kan kontaktes på hverdage mandag til fredag fra kl 09:00 til 22:00 
  og lørdag fra 10:00-17:00. Hver opmærksom på eventuelle gebyrer for udenlandsopkald.

• E-mail

  E-mail: helpdesk@snowcountry.dk (engelsktalende)

  Vi stræber efter at besvare din e-mail inden for 24 timer på hverdage.

• Sociale Medier

  Snowcountry Facebook

  Snowcountry.eu Instagram

  Snowcountry Youtube

  SnowcountryEU Pinterest

  SnowcountryEU Twitter

• Adresse

  Postadresse, Showroom og Varehus:
  Snowcountry
  Stoutenburgerlaan 17b
  3836 PC Stoutenburg-Noord
  Holland

  Vær opmærksom på, at du kun kan besøge vores showroom i løbet af åbningstiderne.

• Firma Information

  Snowcountry B.V.
  VAT nummer: NL857735019B01
  KvK nummer: 69102570
  Bank: Rabobank
  IBAN: NL28RABO0148134750
  BIC: RABONL2U

• Åbningstider

   

  Almindelige åbningstider for kundeservice
  Mandag	09:00 - 22:00
  Tirsdag	09:00 - 22:00
  Onsdag	09:00 - 22:00
  Torsdag	09:00 - 22:00
  Fredag	09:00 - 22:00
  Lørdag	10:00 - 17:00
  Søndag	Lukket

   

  Åbningstider for kundeservice og varehus på helligdage
  1 January	Nytårsdag	Lukket
  7 April 2023	Langfredag	09:00 - 22:00
  9 April 2023	Påskedag	Lukket
  10 April 2023	2. påskedag	Lukket
  27 April	Store Bededag	Lukket
  5 May	Befrielsesdagen	09:00 - 22:00
  18 May 2023	Kristi Himmelfartsdag	Lukket
  28 May 2023	Pinsedag	Lukket
  29 May 2023	2. pinsedag	Lukket
  24 November 2023	Black Friday	09:00 - 00:00
  24 December	Juleaften	Lukket
  25 December	Juledag	Lukket
  26 December	2. juledag	Lukket
  31 December	Nytårsaften	Lukket

   

  Showroom Åbningstider
  Mellem d. 5. november og 26. februar	Mellem d. 26. februar og november
  Lørdag 10:00 - 17:00	Lukket

• COVID-19 Update

  On this page we will keep you informed about the developments around the coronavirus and what impact this may have on your order at Snowcountry.

  Availability of products

  All products which are available for order are in stock and available immediately.

  Delivery times

  The delivery time indication on our website is still valid for most addresses. If you order before 16:00 we will ship the same day and your order will be delivered according to schedule to most areas. Given the current situation some delays may occure, especially in quarantined areas. For the standard delivery times please check our delivery times overview.
  
  There are regions within countries where parcel delivery may not be posible due to closure of shops or businesses, or restrictions in various postcodes. Please verify at the status page if your region is affected:
  UPS updates
  DPD updates
  
  

  Customer service availability

  Our customer service is open from Monday to Friday from 09:00 to 22:00 and Saturday from 10:00 to 17:00.
  Opening times

  Returning your product

  If you're unable to return your product due to quarantine rules and/or closed shops you can return it at a later date. Make sure you still indicate that you want to return your product within 15 days of receiving the product. You can do this by e-mail or by applying for a return label (for eligible free-return countries).
  When you can still use our UPS or DPD return label please check in advance whether the dropoff point is open. You have the best chance at supermarkets and petrol stations.

  Showroom

  Please check our showroom-page for the latest information.